Please find our frequently asked questions on this page.

How much is the deposit?

The deposit to confirm your program is just 20% of your booking amount and fully refundable up to 14 days before your due date of arrival. We’ve made the booking process easy so you can book and hold your place in advance before we are fully booked.
Please note: we are usually fully booked at least one month in advance so please try to confirm your booking sooner rather than later. We are not responsible for missed booking dates due to the deposit not having been sent and received.

When do I send full payment?

The full payment should be sent before you arrive so you can enjoy an easy check-in and ensure that you can start the program on your booked date.
If for any reason you have not managed to make payment in full before arrival you may make payment upon check in.
However, please be fully aware, you will not be able to start your weight loss program until payment has been made in full.

What currency are the prices in?

In Bali US Dollars (USD) is as common as the local currency Indonesian Rupiah (IDR). Yet because the exchange rate is often not good for changing funds into Indonesian Rupiah (IDR), we thought it more convenient to bill in US Dollars (USD).

How do I make payments?

We accept all major credit and debit cards and take all payments online. You may also pay via bank transfer.
However please be aware that payment must be made and be received in full before you can start your program. So for example in the case of bank transfers this must be made before you arrive because it takes a few days to be deposited.
Please contact us and we will send you the full payment details and methods of payment.
All payments are quoted and invoiced in US Dollars (USD).

What is the cancellations and booking date change policy?

If you cancel more than 14 days before your due date of arrival your deposit and any other payments for your vacation with us will be refunded in full.
If you cancel within 14 days of your due date of arrival you will not be entitled to a refund of your deposit amount, however will be entitled to change your arrival date to a more convenient time (within a 12 month period).

Which airport do I fly to?

We are located in Bali, Indonesia, so the airport to book your flight to is Bali, Denpasar (DPS) international airport.
You can simply write “Bali” in the destination in SkyScanner, Momondo or your favourite flight search or carrier and you will be displayed with flights you can book.
If you need any more help please do contact us we love to help!

Do I need a VISA for Bali?

For guests traveling from most countries you will receive a free 30 days entry upon arrival at Bali, Denpasar (DPS) international airport.
There are a total of 169 countries that receive an Indonesia visa free upon arrival.

Australia
Canada

Hong Kong

Singapore

South Africa

United Kingdom

United States

New Zealand


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Albania

Algeria

Andorra

Angola

Antigua and Barbuda

Argentina

Armenia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin
Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Brazil

Brunei

Bulgaria

Burkina Faso

Burundi

Cambodia

Cape Verde

Chad

Chile

China

Commonwealth of Dominica

Comoros

Costa Rica

Cote D’Ivoire

Croatia

Cuba

Cyprus

Czech Republic

Denmark
Dominican Republic

Ecuador

Egypt

El Salvador

Estonia

Fiji

Finland

France

Gabon

Gambia

Georgia

Germany

Ghana

Greece

Grenada

Guatemala

Guyana

Haiti

Honduras

Hungary

Iceland

India

Ireland

Italy

Jamaica

Japan

Jordan

Kazakhstan

Kenya

Kiribati

Kuwait

Kyrgyzstan

Laos

Latvia

Lebanon

Lesotho

Liechtenstein

Lithuania

Luxembourg

Macau

Macedonia

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Mauritania

Mauritius
Mexico

Moldova

Monaco

Mongolia

Morocco

Mozambique

Myanmar

Namibia

Nauru

Nepal

Netherlands

Nicaragua

Norway

Oman

Palau

Palestine

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Romania

Russia

Rwanda

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Slovakia

Slovenia

Solomon Island

South Korea

Spain

Sri Lanka

St Kitts and Nevis

St Lucia

St Vincent and Grenadines

Suriname

Swaziland

Sweden

Switzerland

Taiwan

Tajikistan

Tanzania

Thailand

Timor-Leste

Togo
Tonga

Trinidad & Tobago

Tunisia

Turkey

Turkmenistan

Tuvalu

Uganda

Ukraine

United Arab Emirates

Uruguay

USA

Uzbekistan

Vanuatu

Vatican City

Venezuela

Vietnam

Zambia

Zimbabwe

Is Bali a safe destination?

“It’s important to note that compared to many places in the world Bali is fairly safe. There are some hassles from the avaricious, but most visitors face many more dangers at home. There have been some high-profile cases of visitors being injured or killed on Bali, but in many cases these tragedies have been inflamed by media sensationalism.”

http://www.lonelyplanet.com/indonesia/bali/safety

When ensuring the safety of you and your travel companions it’s best to find out what trusted sources are saying.

http://smartraveller.gov.au/Countries/asia/south-east/pages/indonesia.aspx

https://www.gov.uk/foreign-travel-advice/indonesia

What is the weather like in Bali?

Rain or sunshine the weather in Bali is beautiful. Many prefer when it’s wet because the sun still shines and it’s truly amazing to see Bali, especially Ubud, in the glorious sun after a brief shower.
There are also times of year like July and August where there are extended periods of sun with little rain. I prefer when there’s some rain and sunshine which is probably the best time to come for natural beauty, yet if you prefer to have more full sunshine days then booking around mid year may be the best time to come for you.
The temperature is very constant because it’s a tropical island, so expect an average of around 28° celsius.

What is the currency used in Bali?

The local currency is Indonesian Rupiah (IDR) which can be used for buying souvenirs and other things you may want to buy on your holiday.
The other currency which is used almost as much is US Dollars (USD).
Even though once you’ve booked your program and accommodation with us you don’t need to pay another penny for your vacation here in Bali, you may like to have some small money in Indonesian Rupiah (IDR) for discretionary purchases.
You may want to exchange before you come, if you do exchange on the island the best way is often to actually exchange into US Dollars (USD) first and then exchange into Indonesian Rupiah (IDR) because the bank rates are quite high for most currencies yet are very good for US Dollars (USD).
In any case payments for your program are made to us in US Dollars (USD) for your convenience.

Why choose Bali for weight loss vacation?

Bali is an experience that everyone deserves to have at least once in their lifetime. It’s an experience that no words do justice yet needs to be experienced by each individual.
It’s not just a health destination, not just a beach resort, it’s not just a cultural holiday, not just a nature vacation, it’s the whole package in one and currently a TripAdvisor’s top destination in the world!
You need to find out why… for yourself!
What we can tell you is that you’ll likely leave Bali a new person in more ways than one, not only will you have lost weight and be in great shape, there is more that you will see and experience for yourself.

Where is Bali Weight Loss located?

We are located in the beautiful area of Ubud nestled between beautiful stretching rice paddy fields, temples and located in the cultural centre in Bali.

Will you pick me up from the airport?

Yes we provide a free airport pickup and return trip so you don’t have to think about negotiating rates for taxis or in fact pay anything else outside of your program and accommodation price with us.

How can I book Bali Weight Loss?

You may book by using our contact us form here https://www.baliweightloss.com/contact-us/

Or if you still need more information please feel free to contact us regarding your inquiry and we will be happy to help you.

Is there WIFI at the resort?

Yes we are a 4-star resort which of course has access to high speed Internet and other facilities that you need.

Why can’t I lose weight at home?

You may already know from experience that doing a program at home and actually losing weight and keeping it off is a massive challenge and has very low success rates. The reason why is because you need the support from real weight loss specialists who will help you lose weight whilst you are here and show you how to keep it off for life.
The success rate for our programs is so high because not only do we help you lose the weight while you are here, you learn the tools and strategies to keep yourself looking and feeling young, slim and healthy for life.

Why choose Bali Weight Loss?

We specialise in helping guests lose weight and our team has helped hundreds of people just like you take charge of their lives and lose a tremendous amount of weight. What’s more the amount of our guests who have truly changed their lives and live at their ideal weight to this day is proof are weight loss specialists get results.
People choose us because they want the real specialist support, healing and weight loss, tools and strategies for keeping it off and let’s not forget… to enjoy an unforgettable experience in Bali!

What makes Bali Weight Loss different to other places?

As mentioned we are specialists in weight loss specifically, so if weight loss is your goal then we are confident we are the best place to help you. And because of our specificity in specifically helping you lose the most weight that you possibly can and do so in a safe and a healthy way, we have exactly what you need.
Many “weight loss programs” we’ve found are actually not supported by proper specialists in this very important area. In fact they’re often more just fitness packages labelled weight loss yet do not specifically help you lose weight.
We are committed to you and your weight loss goals every step of the way.

What should I bring on my retreat?

Because the onsite accommodation is in our 4-star resort much of what you need is provided for you. All your toiletries and daily items are provided for you, as well as other necessities.
You may also want to either bring, or purchase cheaply locally, things like sunscreen lotion, hats, flip-flops etc.
For the movement and fitness classes please bring light shirts and shorts to take part in the activities in. You will also want to bring sports shoes for fitness classes and walking.

Where do guests mostly come from?

We have guests from all over the world yet mostly from Australia, Singapore, Hong Kong, United Kingdom, United States, Canada, South Africa and New Zealand.
The ages range greatly from twenties all the way up to sixties and even seventies. Yet most of our guests are between 30 and 55 years old.
There is a perfect balance of male and female guests and we’ve found everyone to be so kind and friendly. It’s really a great vibe!

Do guests come on the program by themselves?

Yes, absolutely. For most of our guests this is a personal journey to lose weight and then come back and surprise all your family and friends with all the weight you’ve lost and how great you now look!
So yes if you plan to come by yourself remember that we’re here to help you every step of the way. We’ll be meeting you at the airport and ensuring a successful and enjoyable weight loss vacation for you.
What’s more you’re sure to meet other people just like you who share your experiences and goals!

If you’ve read through yet still can’t find the answer to your question please feel free to contact us and we’re happy to help you!