Have a question? Please read our frequently asked questions below…
How much is the deposit to confirm my booking?
The deposit to confirm your program is just 20% of your booking amount and fully refundable up to 14 days before your due date of arrival. We’ve made the booking process easy so you can book and hold your place in advance before we are fully booked.
Please note: we are usually fully booked at least one month in advance so please try to confirm your booking sooner rather than later. We are not responsible for missed booking dates due to the deposit not having been sent and received.
When do I need to send the full payment for my program?
The full payment should be sent before you arrive so you can enjoy an easy check-in and ensure that you can start the program on your booked date.
If for any reason you have not managed to make payment in full before arrival you may make payment upon check in.
However, please be fully aware, you will not be able to start your weight loss program until payment has been made in full.
I see that you quote in US Dollars (USD), why is that?
In Bali US Dollars (USD) is as common as the local currency Indonesian Rupiah (IDR). Yet because the exchange rate is often not good for changing funds into Indonesian Rupiah (IDR), we thought it more convenient to bill in US Dollars (USD).
We accept all payments to our parent company, The Verdure Group, incorporated in Singapore, in US Dollars (USD).
How do I make payments?
We accept all major credit and debit cards and take all payments online. You may also pay via bank transfer.
However please be aware that payment must be made and be received in full before you can start your program. So for example in the case of bank transfers this must be made before you arrive because it takes a few days to be deposited.
Please contact us and we will send you the full payment details and methods of payment.
All payments are quoted and invoiced in US Dollars (USD).
What is the policy for cancellations and booking date changes?
If you cancel more than 45 days before your due date of arrival your deposit and any other payments for your vacation with us will be refunded in full.
If you cancel within 45 days of your due date of arrival you will not be entitled to a refund however will be allowed to change your due date of arrival.
Which airport to I book my flight to?
We are located in Bali, Indonesia, so the airport to book your flight to is Bali, Denpasar (DPS) international airport.
If you need any more help please do contact us we love to help!
Do I need a visa to visit Bali?
For guests traveling from most countries you will receive a free 30 days entry upon arrival at Bali, Denpasar (DPS) international airport.
There are a total of 169 countries that receive an Indonesia visa free upon arrival.
Hong Kong SAR
Antigua and Barbuda
Bosnia and Herzegovina
Commonwealth of Dominica
Papua New Guinea
Sao Tome and Principe
St Kitts and Nevis
St Vincent and Grenadines
Trinidad & Tobago
United Arab Emirates
Is Bali a safe place?
“It’s important to note that compared to many places in the world Bali is fairly safe. There are some hassles from the avaricious, but most visitors face many more dangers at home. There have been some high-profile cases of visitors being injured or killed on Bali, but in many cases these tragedies have been inflamed by media sensationalism.”
When ensuring the safety of you and your travel companions it’s best to find out what trusted sources are saying.
It’s been a very long time since the 2002 Bali bombings that occurred in Kuta on Bali island. While Ubud is far from Kuta and away from the touristy areas, safety is of course still a key
What is the weather like in Bali?
Rain or sunshine the weather in Bali is beautiful. Many prefer when it’s wet because the sun still shines and it’s truly amazing to see Bali, especially Ubud, in the glorious sun after a brief shower.
There are also times of year like July and August where there are extended periods of sun with little rain. I prefer when there’s some rain and sunshine which is probably the best time to come for natural beauty, yet if you prefer to have more full sunshine days then booking around mid year may be the best time to come for you.
The temperature is very constant because it’s a tropical island, so expect an average of around 28° celsius.
Is there a low and high season?
While there are times of the year that Bali receives less tourists and others when there are more, for example around Christmas time, our retreat does not have a low and high season because we are fully booked year round.
What currency is used in Bali, Indonesia?
The local currency is Indonesian Rupiah (IDR) which can be used for buying souvenirs and other things you may want to buy on your holiday.
The other currency which is used almost as much is US Dollars (USD).
Even though once you’ve booked your program and accommodation with us you don’t need to pay another penny for your vacation here in Bali, you may like to have some small money in Indonesian Rupiah (IDR) for discretionary purchases.
You may want to exchange before you come, if you do exchange on the island the best way is often to actually exchange into US Dollars (USD) first and then exchange into Indonesian Rupiah (IDR) because the bank rates are quite high for most currencies yet are very good for US Dollars (USD).
In any case payments for your program are made to us in US Dollars (USD) for your convenience.
Why should I choose Bali for my weight loss vacation?
Bali is an experience that everyone deserves to have at least once in their lifetime. It’s an experience that no words do justice yet needs to be experienced by each individual.
It’s not just a health destination, not just a beach resort, it’s not just a cultural holiday, not just a nature vacation, it’s the whole package in one and currently the the TripAdvisor’s (2017) #1 destination in the world!
You need to find out why… for yourself!
What we can tell you is that you’ll likely leave Bali a new person in more ways than one, not only will you have lost weight and be in great shape, there is more that you will see and experience for yourself.
Are beach trips as part of the package?
Yes you’ll love our beach as well as trips to the cultural and fun places and things to do and to see in Ubud and Bali.
Where is Bali Weight Loss located?
We are located in the beautiful area of Ubud nestled between beautiful stretching rice paddy fields, temples and located in the cultural centre in Bali.
Will you pick me up from the airport and take me to the resort?
Yes we provide a free airport pickup and return trip so you don’t have to think about negotiating rates for taxis or in fact pay anything else outside of your program and accommodation price with us.
How can I book my Bali Weight Loss retreat?
You may book at any time using the form found on this page https://www.baliweightloss.com/booking
Or if you still need more information please feel free to contact us here and we will be happy to help you. 🙂
When do the retreats run?
The retreats are completely personalised to you so you can start on any day that you choose. Please be aware however that we are usually fully booked one month in advance so please ensure you make your booking request with enough time to secure your place.
Is accommodation included in the program?
The accommodation is not included in the program price yet we can guarantee you the best rates when you book directly through us.
The reason why we do not package the accommodation together is because we have a range of different accommodation options suiting all budget ranges and at different levels of luxury.
Does the accommodation have wi-fi Internet?
Yes we are a 4* resort which of course has access to high speed Internet and other facilities you need.
Why can’t I do the program at home to lose weight?
You may already know from experience that doing a program at home and actually losing weight and keeping it off is a massive challenge and has very low success rates. The reason why is because you need the support from real weight loss specialists, and for example the doctor that we have who will prescribe the best weight loss program for you, as well as a place to escape the stress of life and get a fresh start.
The success rate for our programs is so high because not only do we help you lose the weight while you are here, you learn the tools and strategies to keep yourself looking and feeling young, slim and healthy for life.
Why do I choose Bali Weight Loss for my program and retreat?
We specialise in helping guests lose weight and our team has helped hundreds of people just like you take charge of their lives and lose a tremendous amount of weight. What’s more the amount of our guests who has truly changed their lives and live at their ideal weight to this day is staggering.
People choose us because they want the real specialist support, a guarantee that they will lose weight, tools and strategies for keeping it off and let’s not forget… to enjoy an unforgettable experience in Bali!
What makes Bali Weight Loss difference to other places?
As mentioned we are specialists in weight loss specifically, so if weight loss is your goal then we are confident we are the best place to help you. And because of our specificity in specifically helping you lose the most weight that you possibly can and do so in a safe and a healthy way, we have the specialists that you need.
Many “weight loss programs” we’ve found are actually not supported by proper specialists in this very important area. In fact they’re often more just fitness packages labelled weight loss yet do not specifically help you lose weight.
We are committed to you and your weight loss goals every step of the way.
What should I bring on my retreat holiday?
Because the onsite accommodation is in our 4* resort much of what you need is provided for you. All your toiletries and daily items are provided for you, as well as laundry service and other necessities.
You may also want to either bring, or purchase cheaply locally, things like sunscreen lotion, hats, flip-flops etc.
For the movement and fitness classes please bring light shirts and shorts to take part in the activities in. You may also want to bring running shoes, or at least comfortable walking shoes.
Where do guests mostly come from and at around what age and sex?
We have guests from all over the world yet mostly from Australia, Singapore, Hong Kong, United Kingdom, United States, Canada, South Africa and New Zealand.
The ages range greatly from twenties all the way up to sixties and even seventies. Yet most of our guests are between 30 and 55 years old.
There is a perfect balance of male and female guests and we’ve found everyone to see so kind and friendly. It’s really a great vibe!
Do guests enrol on the program by themselves?
Yes, absolutely. For most of our guests this is a personal journey to lose weight and then come back and surprise all their family and friends with all the weight they’ve lost and how great they now look!
So yes if you plan to come by yourself remember that we’re here to help you every step of the way. We’ll be meeting you at the airport and ensuring a successful and enjoyable weight loss vacation for you.
What’s more you’re sure to meet other people just like you who share your experiences and goals!
If you’ve scanned through yet still can’t find the answer to your question please feel free to contact us and we’re happy to help you 🙂